Privacy Policy

Information we collect

We collect the following categories of information:

• Account information. When you create an account we collect your name and email address. If you sign in with Google, we receive your name, email, and profile information from Google. Passwords, if used, are stored only as a secure hash.
• Content you create. The projects, text, colors, and other inputs you add to a video; media you upload (such as logos and screenshots); and the video files you render and export.
• Usage and device data. Basic analytics about how the service is used (pages viewed, features used), collected via Google Analytics, along with your IP address and browser/device information.
• Cookies. We use a small number of cookies — an authentication cookie to keep you signed in, and analytics cookies. See “Cookies and analytics” below.

How we use your information

• To provide the service — authenticate you, save your projects, render and store your videos.
• To operate, maintain, secure, and improve the product.
• To communicate with you about your account and service updates.
• To detect, prevent, and address abuse, fraud, and security issues.
• To comply with legal obligations.

We do not sell your personal information.

Cookies and analytics

We use a session cookie to keep you signed in and Google Analytics to understand aggregate usage. You can control cookies through your browser settings; disabling the authentication cookie will prevent you from staying signed in.

How we store and protect your data

Account and project data is stored in a managed PostgreSQL database (Neon). Uploaded media and rendered videos are stored in Cloudflare R2 object storage. Data is transmitted over encrypted connections (HTTPS). We take reasonable technical and organizational measures to protect your information, though no method of storage or transmission is completely secure.

Publishing to the Library

If you choose to publish a video to the public Library, that video, its title, and your display name become publicly visible to anyone who visits the Library. Do not publish content you want to keep private. You can remove a published video at any time.

Service providers

We share information with vendors that help us run the service, only as needed to provide it:

• Cloudflare — hosting, rendering, and object storage.
• Neon — database hosting.
• Google — sign-in (if you use it) and analytics.

We may also disclose information if required by law or to protect the rights, safety, and security of Clonvo and its users.

Data retention and deletion

We retain your information for as long as your account is active. You can delete your projects at any time, and you may request deletion of your account and associated data by contacting us. Some information may be retained where required for legal or security reasons.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.

Children

Clonvo is not intended for children under 16, and we do not knowingly collect personal information from them.

International transfers

Our service providers may process data in countries other than your own. Where we transfer data internationally, we take steps to ensure it remains protected.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you.

Contact

Questions about this policy? Email us at support@clonvo.com. See also our Terms of Service.